Shipping Costs
- Subscription orders: free shipping, always.
- One-time purchases: $5.95 flat-rate shipping.
Your shipping cost is shown at checkout before you pay.
Processing Time
Orders are packed and shipped within 2–5 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays begin processing the next business day.
Delivery Time
We ship with USPS. Once your order ships, delivery usually takes 2–4 business days.
Most orders arrive within 4–9 business days from the day you order. Delivery times are estimates, and carrier delays during holidays or bad weather can happen.
Where We Ship
We currently ship to addresses in the contiguous United States (the lower 48 states). We don't ship to Alaska, Hawaii, US territories, or international addresses at this time.
Order Tracking
When your order ships, we'll email you a tracking number. Subscription orders get a tracking email every time a new order ships.
Lost, Late, or Damaged Packages
If your package hasn't arrived within 10 business days of shipping, shows as delivered but you can't find it, or arrives damaged, email us at support@kehvo.com within 30 days of your order date. Include your order number and, for damage, a photo. We'll send a replacement at no cost.
Address Changes
Please double-check your shipping address at checkout. If you need to change it, email us as soon as possible. We can update it only if your order hasn't shipped yet. We're not responsible for orders shipped to an incorrect address entered at checkout.
Subscribers can update their address anytime for future orders from the Manage Subscription page.